Frequently Asked Questions about Hair Extensions

What if the wig is not what I ordered?

We understand the importance of receiving the perfect product. If the wig you receive is not what you ordered, rest assured. We will process an exchange for another wig that meets your expectations, and we will cover the shipping costs. Your satisfaction is our commitment, and we are dedicated to making things right for you.
What happens if my wig is damaged?

If your wig is damaged upon arrival, don't worry. Simply take photos of the damage within 48 hours of receiving the wig, return the damaged wig, and we'll promptly credit your account. Your satisfaction is our priority, and we're committed to making things right.